At Final Touch, we take your privacy seriously. This Privacy Policy explains what personal data we collect through our website www.finaltouch-beauty.com, how we use it, and how you can manage your information.

1.⁠ ⁠Information We Collect

When you use our website or contact us, we may collect:

• Your name, phone number, and email address (for appointments or inquiries)
• Appointment details and communication history
• Technical data such as IP address, browser type, and device information
• Information about your activity on our website (pages visited, time spent, etc.)

2.⁠ ⁠Legal Basis for Processing Your Data

• We process your data based on:
• Your consent (for marketing communications)
• The performance of a contract (such as booking and providing services)
• Our legitimate interests (improving services, fraud prevention)
• Compliance with legal obligations

3.⁠ ⁠How We Use Your Information

We use your data to:

• Confirm or modify appointments
• Respond to your inquiries
• Improve website functionality and user experience
• Send you updates or special offers (only with your consent)
• Fulfill legal requirements and protect our business and clients

4.⁠ ⁠Data Retention

We keep your data only as long as necessary to provide services, comply with the law, or fulfill legitimate business interests. After that, we securely delete or anonymize your data.

5.⁠ ⁠Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

6.⁠ ⁠Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences (such as language)
• Analyze website usage (with tools like Google Analytics)
• Personalize content and improve navigation

You can manage or disable cookies in your browser settings. Some features may not work properly without cookies.

7.⁠ ⁠Data Sharing

We do not sell or rent your personal information. We share data only when necessary, for example:

• With trusted partners for booking or payment processing
• When required by law
• To protect our business and clients

8.⁠ ⁠Marketing Communications

If you consent to receive marketing messages from us, you can withdraw your consent at any time by using the unsubscribe link or contacting us directly.

9.⁠ ⁠Your Rights (GDPR)

You have the right to:

• Request access to your data
• Correct inaccurate information
• Request deletion of your data (when permitted by law)
• Restrict or object to data processing
• Request data portability
• Withdraw consent (where processing is based on consent)

Please contact us to exercise these rights. We aim to respond within one month.

10.⁠ ⁠Contact Us

If you have questions about this Privacy Policy, please contact:

Final Touch Beauty Studio
Keizerstraat 160, Netherlands
Email: info@finaltouch-beauty.com

By using our website, you agree to this Privacy Policy. We may update this policy and will post changes here with the date of the latest update.

1.⁠ ⁠Introduction

This document sets out the general terms and conditions for the services and product sales provided by Final Touch Salon (hereinafter referred to as “We,” “Seller”) and regulates the rights and obligations of the Client (hereinafter “You,” “Buyer”). Please read these terms carefully before placing an order or booking a service. By placing an order or confirming a booking, you agree to these terms.

2.⁠ ⁠About Us

Our salon is located at Keizerstraat 160. For contact, please use the email: info@finaltouch-beauty.com.

3.⁠ ⁠Services and Products

We offer professional services including manicure, pedicure, as well as eyebrow and eyelash care — lamination, tinting, and extension. Our salon also sells high-quality cosmetic products. Please note that photos and descriptions on the website are for reference only. Due to differences in device screens, colors and appearance of products may vary slightly from the real ones.

4.⁠ ⁠Booking and Payment

Service bookings are confirmed only after reservation is made. Payment for services is made in person at the salon — online payment is not accepted for services. Payment for products can be made online or upon receipt, depending on the order conditions. Without a reservation, the service is not considered booked and your appointment is not guaranteed.

5.⁠ ⁠Cancellation and Rescheduling

We understand plans may change. Please notify us at least 24 hours before your appointment if you wish to cancel or reschedule. If notification is less than 24 hours or you do not show up, we reserve the right to charge a cancellation fee. To change or cancel your booking, contact us by email or phone. This helps us manage our schedule and serve all clients efficiently.

6.⁠ ⁠Returns and Exchanges

If a purchased product is defective or does not meet quality expectations, please contact us immediately. Products may be returned or exchanged if in original, unused condition with packaging intact, within 14 calendar days from receipt. Each case is reviewed individually, and we offer either replacement or refund as soon as possible.

7.⁠ ⁠Quality Guarantee for Services and Products

We guarantee all services are performed by qualified professionals using tested, high-quality materials. If you notice any issues with a service, please notify us within 3 business days of your visit. We will review your concern and offer solutions — such as redoing the service or providing consultation — to ensure your satisfaction. Your safety and comfort are our top priorities.

8.⁠ ⁠Product Delivery

For orders with delivery, shipping time and costs are specified separately. We use reliable courier services and keep you informed during the shipping process.

9.⁠ ⁠Personal Data Processing

We strictly comply with data protection laws. All information you provide is used solely for order fulfillment and communication. We do not share your data with third parties without your consent.

10.⁠ ⁠Responsibilities of the Parties

The Buyer must provide accurate information when placing orders and comply with salon terms. We guarantee high-quality and safe procedures and products. In case of disputes, both parties agree to resolve issues through communication and mutual understanding.

11.⁠ ⁠Force Majeure

In cases of force majeure (natural disasters, military actions, emergencies, etc.) preventing fulfillment of obligations, the timing of services or product delivery may be postponed without penalties.

12.⁠ ⁠Contact and Feedback

For questions, booking changes, complaints, or suggestions, please contact us at info@finaltouch-beauty.com. We strive to respond promptly and resolve all issues in favor of the client.

Please cancel or reschedule your appointment at least 24 hours in advance. Late cancellations may result in a fee or forfeiture of your deposit. We kindly ask you to respect our artists' time.

If you have questions about this Cancellation Policy, please contact:

Final Touch Beauty Studio
Keizerstraat 160, Netherlands
Email: info@finaltouch-beauty.com

Lite Line PMU
KVK (Chamber of Commerce number): 81326041
VAT number (BTW): NL003552829B80
Name: Tairova Evgeniia Eduardovna
Address: 2547GA, Escamplaan 41, The Hague, Netherlands